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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Security Services for Students




Security Engineering staff would be glad to talk about security matters affecting the student community with your group. Send us a note at it-security@jmu.edu telling us about your group and interests.

JMU IT provides Symantec Anti-virus software free of charge to all faculty, staff, and students. It can be downloaded here (requires eID login).

Security Engineering provides the following generic services to the campus community

  • Strategic and tactical risk assessment
  • Security Awareness
  • Policy and Procedure development assistance
  • Network, system, and application access controls
  • Security monitoring and response