NEC DTERM SERIES

*SOME FEATURES STEPS LISTED BELOW MAY VARY, BASED ON YOUR LOCATION*


Multi-Line NEC D-Term Phones

Calling Features

Some Faculty and staff are provided with multiple line or D-Term phones with voice mail capabilities and other calling features as listed below.


CB (Call Back)
Activates a call back when a busy campus phone is encountered


CONF (Conference)
Establishes a three party conference call with on-campus or off-campus parties

  • To establish a conference, call the first party.
  • When the first party answers, press TRANSFER and dial the second party.
  • When the second party answers, press CONF and all three parties will be connected.
  • To establish a four or more party conference call, contact Telecom at 568-6471.


FEATURE BUTTON

With handset idle, press the FEATURE button followed by the number button followed by the number button corresponding to the feature you wish to control.

  • Press FEATURE, then “1” to turn the microphone on or off. The microphone MUST be on to use “hands free” calling.
  • Press FEATURE, then “2” to control the handset receiver volume.
  • Press FEATURE, then “3” to select one of the nine ringer tones available. While the phone is ringing, successively press the FEATURE button to move through the four tone choices.
  • Press FEATURE, then “4” to increase or decrease the handset volume.
  • Press FEATURE, then “5” to activate “hands free” calling.
  • Press FEATURE, then “6” to deactivate “hands free” calling.


FWD (Forward All)
– Forwarding all your calls to another number

  • Press SPEAKER then FWD and dial the number which you want to forward calls to. Press speaker again.
  • Cancel by pressing SPEAKER then FWD.


FWDNA (Forward No-Answer)
– Forwards your calls if unanswered after 4-5 rings.

  • Press SPEAKER then FWDNA and dial the number which you want to forward calls to. Press speaker again.
  • Cancel by pressing SPEAKER then FWDNA


FWDBY (Forward Busy) – Forwards your calls if your line is busy.

  • Press SPEAKER then FWDBY and dial the number you want to forward calls to. Press speaker again.
  • Cancel by pressing SPEAKER then FWDBY.


HOLD

  • When pressed once, the call is placed on hold for three minutes.
  • When pressed twice, an exclusive hold (EIID) is applied which prevents the call from being picked up from another station.


LAST
- Shows the last number dialed

  • Press LAST and listen for the dial tone.
  • Press the ASTERISK “*” to dial the last number dialed.


RECALL – Returns to dial tone so another call can be placed.


REDIAL
– Shows the last five numbers dialed

  • Press REDIAL (up to five times) to view the last five numbers dialed.
  • Listen for the dial tone and press the ASTERISK “*” to dial the desired number.


SPEAKER
– Permits “hands free” calling.


SPEED DIALING

  • Press the desired speed dial button. It will automatically give you a dial tone and dial the programmed number.
  • You may lift the handset of talk “hands free” if FEATURE #5 has been activated.


SPEED DIALING PROGRAMMING

  • Press the FEATURE button
  • Press the desired speed dial button ( from buttons in the last two rows)
  • Enter the phone number
  • Press the FEATURE button


SPEED DIAL PROGRAMMING WITH VOICE & TRANSFER (Ping)

  • Press the FEATURE button
  • Press the desired speed dial button ( from buttons in the last two rows)
  • Press RECALL
  • Enter the extension number
  • Press TRANSFER
  • Press the FEATURE button

 
TRANSFER – Transfer a call to another station

  • With call in progress, press TRANSFER
  • Dial the extension you want to transfer to
  • Announce the call and hang up

 
UP & DOWN ARROW KEYS

  • When phone is idle, press the UP/\ key beside the number keypad to increase the display contrast.
  • Press the DOWN \/ key to decrease the contrast

 
HOW DO I SET A BAD CALL NOTIFICATION?

  • If a harassing call is received, BEFORE the caller hangs up, press the “TRANSFER” button (pause for one second) then dial *2
  • Hang up and immediately call Campus Police at 8-6911

Office Call-In Hours:
8:00 am - 5:00 pm, Monday through Friday

Office Walk-In Hours:
8:00 am - 5:00 pm, Monday through Friday

1021 S. Main Street, MSC 5732
Phone: (540) 568-6471
Email: telecom@jmu.edu

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