Multi-Line NEC D-Term Phones

Calling Features

Some Faculty and staff are provided with multiple line or D-Term phones with voice mail capabilities and other calling features as listed below.

CB (Call Back) – Activates a call back when a busy campus phone is encountered

CONF (Conference) – Establishes a three party conference call with on-campus or off-campus parties

• To establish a conference, call the first party.
• When the first party answers, press TRANSFER and dial the second party.
• When the second party answers, press CONF and all three parties will be connected.
• To establish a four or more party conference call, contact Telecom at 568-6471.

FEATURE BUTTON

With handset idle, press the FEATURE button followed by the number button followed by the number button corresponding to the feature you wish to control.

• Press FEATURE, then “1” to turn the microphone on or off. The microphone MUST be on to use “hands free” calling.
• Press FEATURE, then “2” to control the handset receiver volume.
• Press FEATURE, then “3” to select one of the nine ringer tones available. While the phone is ringing, successively press the FEATURE button to move through the four tone choices.
• Press FEATURE, then “4” to increase or decrease the handset volume.
• Press FEATURE, then “5” to activate “hands free” calling.
• Press FEATURE, then “6” to deactivate “hands free” calling.

FWD (Forward All) – Forwarding all your calls to another number

• Press SPEAKER then FWD and dial the number which you want to forward calls to. Press speaker again.
• Cancel by pressing SPEAKER then FWD.

FWDNA (Forward No-Answer) – Forwards your calls if unanswered after 4-5 rings.

• Press SPEAKER then FWDNA and dial the number which you want to forward calls to. Press speaker again.
• Cancel by pressing SPEAKER then FWDNA

FWDBY (Forward Busy) – Forwards your calls if your line is busy.

• Press SPEAKER then FWDBY and dial the number you want to forward calls to. Press speaker again.
• Cancel by pressing SPEAKER then FWDBY.

HOLD

• When pressed once, the call is placed on hold for three minutes.
• When pressed twice, an exclusive hold (EIID) is applied which prevents the call from being picked up from another station.

LAST - Shows the last number dialed

• Press LAST and listen for the dial tone.
• Press the ASTERISK “*” to dial the last number dialed.

RECALL – Returns to dial tone so another call can be placed.

REDIAL – Shows the last five numbers dialed

• Press REDIAL (up to five times) to view the last five numbers dialed.
• Listen for the dial tone and press the ASTERISK “*” to dial the desired number.

SPEAKER – Permits “hands free” calling.

SPEED DIALING

• Press the desired speed dial button. It will automatically give you a dial tone and dial the programmed number.
• You may lift the handset of talk “hands free” if FEATURE #5 has been activated.

SPEED DIALING PROGRAMMING

• Press the FEATURE button
• Press the desired speed dial button ( from buttons in the last two rows)
• Enter the phone number
• Press the FEATURE button

SPEED DIAL PROGRAMMING WITH VOICE & TRANSFER (Voice Announcement)

• Press the FEATURE button
• Press the desired speed dial button ( from buttons in the last two rows)
• Press RECALL
• Enter the extension number
• Press TRANSFER
• Press the FEATURE button

 
TRANSFER – Transfer a call to another station

• With call in progress, press TRANSFER
• Dial the extension you want to transfer to
• Announce the call and hang up

 
UP & DOWN ARROW KEYS

• When phone is idle, press the UP/\ key beside the number keypad to increase the display contrast.
• Press the DOWN \/ key to decrease the contrast

 
HOW DO I SET A BAD CALL NOTIFICATION?

• If a harassing call is received, BEFORE the caller hangs up, press the “TRANSFER” button (pause for one second) then dial *2
• Hang up and immediately call Campus Police at 8-6911