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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

Microsoft Windows Error Message




Microsoft Windows

Have you ever called the HelpDesk for assistance with an error on your computer, but forgot to write it down? Writing down long, painful error messages every time they come up can be annoying.

Copying the message is easy:  when the error box appears, press Ctrl+C to copy the error.  Open Notepad, Word, or another editor and press Ctrl+V to paste it.

 

With the error message in Notepad you can use parts of the error message to search in Google or send the exact message to the HelpDesk. This tip should work in Windows Vista and XP.