Tutorials

Microsoft Outlook Tutorials

Setting Up Your JMU IMAP Account

Setting Up Your JMU IMAP E-mail Account in Outlook XP

Before you can use Outlook to receive mail or send a message, you must first set up an account.  By setting up an account, you are directing Outlook to look for your mail on a specific computer server—much like giving someone directions to your house.

This process is straight forward and easy to do and we will step through the process below. It is important that you follow these steps exactly to ensure your account is setup and will work properly with the new MiraPoint e-mail servers. 

 

 

 

 

 

 

 

 

 

Setting Up Your JMU IMAP Account

 

1. Select the Tools menu.

2. Select the E-mail Accounts option.

3. When the E-mail Accounts wizard opens, select the “Add a new e-mail account” radio button and then click next. 

 

4. In the next step of the E-mail Accounts wizard, when asked to select the server type, select the radio button beside the IMAP option.

5. Click Next.

6. In the next step of the wizard, you will populate your personal account information and server address information like in the example below.

7. Your e-mail server information is listed below.

   1. Your internet servers are:

      1. Incoming mail: imap.jmu.edu

      2. Outgoing mail: smtp.jmu.edu

8. Next, you need to make some final setting changes to ensure that your account will properly connect to the new MiraPoint servers.  Before clicking Next in the wizard, click the More Settings button.

Note:  Microsoft Outlook provides you with an option to remember your password.  By default this option is selected.  If this option is left on, you will automatically be logged onto the JMU e-mail servers when you open Outlook.  If you uncheck this box, you will be required to log onto the server each time you open Outlook.

 

 

9. By default, Outlook opens the General tab of the properties dialog box. Replace the default account name by entering a “user friendly” name in the Mail Account.  Some suggestions include:  a) your name, b) JMU e-mail, c) <your first name>’s e-mail account.  You may also enter James Madison University into the organization textbox.

10. Click the Outgoing Server tab and make the following changes. 

11. Under the section labeled “Outgoing Mail Server” place a check in the box beside: ”My server requires authentication”.

12. Click the Connection tab and make sure the under “Connection” the option “Connect using my local area network (LAN)” is selected.

13. Click the Advanced tab and make the following changes.

14. Under the section labeled “Sever Port Numbers” place a check in the box beside the option “This sever requires a secure connection (SSL)” for both the Outgoing Mail (SMTP) and Incoming mail (IMAP).

15. Click Apply and the click OK to save the changes that were just made.

16. When you are retuned to the E-mail Accounts dialog box, click Next. 

17.    Then click Finish.

 

 

Note: One of the many new features of our MiraPoint e-mail servers is an increase in the level of security.  The new MiraPoint e-mail servers use a technology known as Secure Socket Layer or SSL.  Secure Socket Layer is a protocol (or format) developed by Netscape Communications Corporation for transmitting private data via the Internet.  SSL works by using an electronic certificate to encrypt data that's transferred over the Internet connection.  When logging onto the JMU e-mail system, the SSL protocol will be used to secure information as it is being transmitted through our network such as e-ID’s and passwords. 

 

 

 

Subscribing to IMAP Folders

 

The account setup process described above has enabled Outlook to attach to the JMU IMAP server.  In order to view all the IMAP subfolders which are a part of your account, one must subscribe to the folders to which they want access.

 

The following process will guide you through the folder subscription process.

 

 

      IMAP Folder Descriptions   

When querying the IMAP server for folders to which you can subscribe, a list specific to your e-ID will be populated in the Folders window.  These folders are defined below.

 

 

 

Folder Name	Folder Definition
deletedmessages.user.<your e-ID> deletedmessages.user.<your e-ID>.Junk Mail	These folders share up to 5 MB of  server space and store permanently deleted messages.  These folders were set up to enable the user to restore permanently deleted messages that were mistakenly purged from the server.  This folder works on a first in, first out basis.
dept.<your department>.<mailbox name>.<type of mail>	Folders with a similar nomenclature are your departmental mailboxes.  These will vary for each user.
Inbox	This folder contains all your new mail messages received by your account.
Inbox.Draft	This folder contains all draft messages that you have saved to the system, but not yet sent to the intended recipient.
Inbox.Junk Mail	This folder contains all mail deemed to be junk mail by the junk mail filtering system. Messages will only appear in this box if you have turned on the Junk Mail filter for your account.
Inbox.read-mail	This folder contains all the messages that you have read.
Inbox.Sent	This folder contains all the messages that you have sent.
Inbox.sent-mail

 

 

      Subscribing to an IMAP Folder

 

  

1. In the Folder List, click the IMAP Inbox that contains the folders you want to subscribe to.

2. On the Tools menu, click IMAP Folders.

 

3. Click Query to display a list of available folders.

 

4. In the Folders box, click the folder you want to subscribe to.

5. Click Subscribe.

6. Click Apply.

7. Click OK.

Unsubscribing from an IMAP Folder   

 

1. In the Folder List, click the Inbox of the account that contains the folders you want unsubscribe from.

2. On the Tools menu, click IMAP Folders.

3. Click Query.

4. In the Folders box, click the folder you want to cancel your subscription to.

5. Click Unsubscribe.

6. Click Apply.

7. Click OK.