Requesting a House Call




House Call

What's a House Call?

House Call means we will come to your office or work area and help you on specific topic(s) or question(s). You will use your computer and work through the steps as we help you. The House Call is not a replacement for the courses that we teach.

How long does a House Call last?

The House Call can last up to 90 minutes in your office or work area.

What services do we provide during a House Call?

We offer help for software supported by the JMU HelpDesk and course topics that we teach. Want to read the specific software that the JMU HelpDesk supports? If yes, click. Brief summary shown below.
Microsoft® Software JMU Central Systems
Office 2000/XP/2003 Facility Focus
      Access, Excel, PowerPoint, Word eVA
Outlook 2003 Finance
Windows J-Ess e-training
Other Human Resources Management System
Listserv Student Administration
Oracle Calendar  
Webmail  
Web Manager  

How do you request a House Call?

Call us at 8.8046 or email us at ittraining@jmu.edu.

Tell us the specific software and challenge that you are encountering.