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Request an IT Training House Call

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The staff of IT Training is available to work with you, by phone or in your office, on ways to efficiently use JMU supported software to accomplish university work/goals.

House Calls are appropriate when:

  • applying skills/methods learned in IT training to your specific responsibilities

  • existing processes are being changed to include updated software (e.g. change from 2013 to 2016)

  • several individuals will access the same folders or files

A member of the JMU IT Training staff will schedule up to 45 minutes to:

  • demonstrate software steps relevant to identified needs

  • provide guidance as you work within a specific JMU supported software application

  • identify additional training available to address the business need

Contact 8-8046 or email ittraining@jmu.edu for general questions about schedules

Contact the trainer for a House Call on a specific topic:

SOFTWARE Related Questions



AiM (Work Orders & Vehicle Requests)

Gideon Mayhak 8-7845

Cascade (JMU web site)

Rob Morgan 8-6258

eVA (Virginia system for procurement)

Rob Morgan 8-6258

Excel  (Microsoft Office software)

Gideon Mayhak 8-7845

Finance (university accounting system)
               go to the Finance site for additional info

Rob Morgan 8-6258

HRMS (ePAR, employee info and time entry)

Rob Morgan 8-6258

ListServ (email lists with multiple owners)

Gideon Mayhak 8-7845

Outlook (email, calendar, Tasks)

Gideon Mayhak 8-7845

PowerPoint (Microsoft Office software)

Gideon Mayhak 8-7845

SharePoint (document sharing and management)

Esther Nizer 8-2842

Student Administration

Esther Nizer 8-2842

Word (Microsoft Office software)

Gideon Mayhak 8-7845

Custom Training can be Scheduled or Created based on Department needs by Contacting Esther Nizer, at nizerem@jmu.edu:

  • to introduce or update all staff in one area to JMU supported software at the same time

  • to create custom training using JMU supported software for departmental processes

  • to provide specialized training to other users in support of a specific department


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