You are required to complete an IS Access Request anytime you must add, change or delete access to any of the JMU Information Systems Applications. Request is made ONLY when access is required to fulfill your job duties and responsibilites. Please remember, when an employee terminates employment or moves to another area winthin JMU, an IS Access Request is required to remove and/or change thier access.
After you have determined that access to any of the JMU Information Systems Applications is required for your job responsibilites, you and/or your supervisor will be required to complete an IS Access Request. In order to obtain access to one or more of the JMU Information Systems Applications, an IS Access Request is required for each system along with your JMU eID.
Your request is routed for authorization from an employee, supervisor, Data Manager and IT Trainer. The system will automatically generate an email to the authorizing parties. Depending on the request other authorizers may be added. Please review the flow for a more detailed description.
Depending on your relationship to the IS Access Request (whether employee as submitter, student employee as submitter, supervisor as submitter, or 3rd party submitter requesting for others) will determine how the request is authorized. Refer to the instructions for each. The email generated by the system will contain instructions and a link to the page where your authorization can be completed. The emial you receive will provide a link to your authorization, you will choose "Authorized" from the drop down list under "Status". You are encouraged to enter your comments, although it is only required if the request is rejected. Click the "Save" button. You will be returned to the login page.
The online IS Access Request needs to be completed for one system per request. Once the request has been submitted, there is a “New Request” button that will return to the request page with the same employee and supervisor information pre-populated. If necessary, use this new form to complete another request.
When the employee, supervisor, or 3rd party clicks the “I agree” button during the submission or approval process, they have signed in using their eID and password. This is sufficient for an electronic signature. Each person MUST carefully read what they are agreeing to as this is their signature for approval and acknowledging security, data integrity, data stewardship and appropriate use.
Yes, please select the radio button for “Delete”, if the employee is leaving JMU. Please note that ALL access will be removed. Self service, or e-campus access will remain in place as long as the person qualifies as an employee, faculty, staff or student. If an employee changes jobs within the university, and their new job duties would not require the same system access, please submit a new request stating these changes. The “Change” radio button should be selected for a change in duties.
Use the online request form selecting the “Change” radio button in question 3. The same approvals will need to be completed as in a new request to authorize the changes.
Log into Remedy to view the status of your request.