Parking System
Here is some more information on our Human Resource System.
Old vs. New
The former parking system, TIPS, was a in-house developed program that was in use for 10+ years. All citations had to be manually entered. The system was not developed to receipt or track permit revenue, this was a manual process. A user was not able to search for a customer's information based upon their name and the only reporting available was pre-defined reports.
PowerPark® now allows users to track and receipt permit revenue, search for information based upon name and create on-the-fly reports. The Radix handheld ticketwriters virtually eliminate the data entry of manually written citations. PowerPark® also lets a user attach an electronic file, such as a photo or email, to any customer, citation, hearing (appeal) or vehicle record.
Future
In the future, University Parking Services hopes to offer more "self service" features for customers via the web, such as paying parking citations and purchasing permits. These services would be a real-time update to the PowerPark® database.
Parking Services also hopes to fully utilize all modules purchased, such as the Boot/Tow Tracker, Lot Maintenance and Special Event Management modules. These additional modules allow for in-depth tracking of the daily operations of the Parking office.
The Import/Export capabilities will continue to be used to bring information into PowerPark® from the PeopleSoft, Inc. Student and Human Resources modules. In addition to this, work is being done that will allow PowerPark® to update the Student module to place holds on student's records for overdue citations.
Contacts
Parking Manager: Tara Armentrout, armentts@jmu.edu
Technical Lead: Bernadine Click, clickba@jmu.edu