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Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

HelpDesk

Microsoft Windows XP Professional

VPN Client install instructions


Access the VPN client by clicking here
  1. In the Connect to secureweb.jmu.edu window provide your JMU e-ID and password, click OK.



  2. Click on VPN Client for Windows 2000/XP under Connectivity - Wireless/Remote Access.


  3. In the File Download - Security Warning window click Run .



  4. In the Internet Explorer - Security Warning window click Run



  5. In the WinZip Self-Extractor window click OK.



  6. In the Cisco Systems VPN Client Setup window click Next.



  7. Accept the license agreement by Clicking Yes.



  8. In the Cisco Systems VPN Client Setup window click Next.



  9. In the Cisco Systems VPN Client Setup window click Next.



  10. In the Cisco Systems VPN Client Setup window select "Yes, I want to restart my computer now." and click Finish.



  11. After logging on to your computer navigate using Start button and click on VPN Client.



  12. In the VPN Client window select the JMU On-Campus Wireless Network profile and click Connect.



  13. In the VPN Client User Authentication window after providing your JMU e-ID and password, click OK.