HelpDesk

Please have Microsoft Outlook configured and working properly before following these directions!

This process will backup any e-mail located on a local machine to a hard drive or network drive.

Only store sensitive data to a local drive if absolutely necessary. It is preferable to save information to your JMU Novell network "N: drive" rather than your local "C: drive". As a general rule, do not save social security numbers or financial information such as credit card numbers. Never store this type of information on a home computer!

• Please visit the following site to download the Outlook 2003 add-in. Note that this download will work with Outlook 2003, 2002, and 2000.
  
  
  
  
  
  
• Choose to Save the program and open it when the download has completed
  
  
  
  
  
  
• Follow the on screen instructions to install the add-in software
  
• Visit this page for detailed installation instructions
  
  
  
  
  
  
• Once the installation has completed, open Microsoft Outlook, go to the File menu, and select Backup...
  
  
  
  
  
  
• Click the Options... button to setup the utility
  
  
  
  
  
  
• Select how often to make backup
  
• Check the box next to Personal Folders, this is where all the local mail is kept
  
• Click the Browse button to select a place for the backup files, you can even select a folder on a network drive
  
• Verify all settings and click OK to continue
  
  
  
  
  
  
• You are now at the original backup window. Click Save Backup and then click OK at the window that follows.
  
  
  
  
  
  
• The next time you close Outlook a backup will be made