Computing HelpDesk

PeopleSoft

• How do I get authorization to use the system?
  
• How do I access the system?
  
• Things to try before you call the HelpDesk
  

Currently JMU has three modules:

• Financial Systems
• Human Resources
• Student Administration

How do I get authorization to use the system?

Visit the Information System's web site at http://www.jmu.edu/computing/is/facstaff.shtml for instructions.

How do I access the system?

Click here and then click on the link for the system you would like to access.

If you need access to the system from home, please contact the HelpDesk. The Helpdesk will open a ticket to send to Information Systems, which will assist with arranging access to the system. Accessing the system from home requires the use of a JMU-owned laptop.

Things to try before you call the HelpDesk

Troubleshoot your browser
1. Click here and follow the steps to troubleshoot your browser.

Reboot the computer
1. Simple as it sounds, this is often the fix!
1. START-->SHUTDOWN-->RESTART