A-to-Z Index

Computing Homepage

Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

HelpDesk

Entourage 2004

  1. Open Entourage - verify the folders view is selected (view from the menu bar, Folders List will need to be checked)

  2. Go to the Tools from the menu bar, then select Accounts
  3. Click on New
  4. For Account Type select IMAP from the drop down menu and click the OK button

  5. Under Personal Information enter the Account name (JMU or Work etc.), your Name, E-mail address
  6. Next under Receiving mail enter your e-ID for Account ID
  7. Enter imap.jmu.edu into the IMAP server box

  8. Click on Click here for advanced receiving options
  •     Check the box next to This IMAP service requires a secure connection (SSL)

  1. Next under Sending mail enter smtp.jmu.edu for the SMTP server
  2. Click on Click here for advanced sending options
  • Check the box next to SMTP service requires secure connection (SSL)
  • Check the box next to SMTP server requires authentication
  • In the Domain for unqualified address enter @jmu.edu

    SMTP Port Settings