HelpDesk

Departmental Folders in Microsoft Outlook

Preventing users from deleting the departmental box

Warning!
NOTE: This self-help page will only provide assistance if using Microsoft Outlook.
Use caution while following these instructions so no folders are accidentally deleted!

• After subscribing to the departmental box go to the Tools menu and choose Options
  
  
  
  
  
  
• Click on the Other tab and then click on the Advanced Options... button in the new Options window
  
  
  
  
  
  
• In the Advanced Options window uncheck the box next to Warn before permanently deleting items
  
  
  
  
  
  
• Click Ok twice to return to the main Outlook window
  
  

NOTE: Now when messages are deleted there will be no warning messages asking if you are sure you wish to delete a message.

The ONLY warning message you will see is if you try to delete a folder, such as the departmental folder. The message will state "The items in this folder will also be deleted. Are you sure you want to delete the mailbox folder? " (see example below)

If this is a departmental mailbox folder or you are in doubt, click No!