HelpDesk
Certification
Mike Benedict
Debby Boyle
- Help Desk Institute: Customer Support Specialist (CSS)
- Help Desk Institute: Help Desk Analyst (HDA)
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Certified Instructor (CSS, HDA and HDM)
Richard Blankenship
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Analyst (HDA)
- Information Systems AA&S degree
- CompTIA Network+ Certified Professional
Kevin Conrow
- Help Desk Institute: Help Desk Analyst (HDA)
- Microsoft: Installing, Configuring and Administering Microsoft Windows XP Professional 70-270
Tom Hardbarger
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Analyst (HDA)
- Help Desk Institute: Customer Support Specialist (CSS)
Jamie Johnson
- Help Desk Institute: Help Desk Manager (HDM)
- Microsoft Office Specialist (MOS)
- Help Desk Institute: Help Desk Analyst (HDA)
- Apple Certified Help Desk Specialist (ACHDS 10.3)
- CompTIA A+ Certified Professional
- W3 Schools HTML Developer (HTML, XHTML, CSS)
Tom Shomo
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Support Engineer (HDSE)
- Help Desk Institute: Help Desk Analyst (HDA)
- CompTIA Network+ Certified Professional
Mohammad Sumbal
- Help Desk Institute: Help Desk Manager (HDM)
Travis Ward
- Help Desk Institute: Customer Support Specialist (CSS)