JMU - Computing - HelpDesk Certification
Computing HelpDesk Hours:
Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)
Exceptions:
November 23-24, 2009:
Open 8am-5pm
November 25, 2009:
Open 8am-Noon
November 26-27:
Closed
Computing - HelpDesk Certification
Mike Benedict
Debby Boyle
- Help Desk Institute: Customer Support Specialist (CSS)
- Help Desk Institute: Help Desk Analyst (HDA)
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Certified Instructor (CSS, HDA and HDM)
Richard Blankenship
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Analyst (HDA)
- Information Systems AA&S degree
- CompTIA Network+ Certified Professional
Kevin Conrow
- Help Desk Institute: Help Desk Analyst (HDA)
- Microsoft: Installing, Configuring and Administering Microsoft Windows XP Professional 70-270
Tom Hardbarger
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Analyst (HDA)
- Help Desk Institute: Customer Support Specialist (CSS)
Jamie Johnson
- Help Desk Institute: Help Desk Manager (HDM)
- Microsoft Office Specialist (MOS)
- Help Desk Institute: Help Desk Analyst (HDA)
- Apple Certified Help Desk Specialist (ACHDS 10.3)
- CompTIA A+ Certified Professional
- W3 Schools HTML Developer (HTML, XHTML, CSS)
Tom Shomo
- Help Desk Institute: Help Desk Manager (HDM)
- Help Desk Institute: Help Desk Support Engineer (HDSE)
- Help Desk Institute: Help Desk Analyst (HDA)
- CompTIA Network+ Certified Professional
Mohammad Sumbal
- Help Desk Institute: Help Desk Manager (HDM)
Travis Ward
- Help Desk Institute: Customer Support Specialist (CSS)
Publisher:
Computing Helpdesk
For Information Contact:
Computing Helpdesk
James Madison University
Harrisonburg, VA 22807, MSC 0602
(540) 568-3555
Last Modified: 11/17/2009
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