Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Surplus Computer Equipment


Surplus and Transfer Equipment

Any computer equipment being that is being relocated, transferred or surplussed must be processed through PC Services using the Equipment Inventory Change Request (EICR) form. Failure to accomplish this results in the equipment remaining on your organization’s asset inventory and also resulting in being charged for maintenance support on that equipment. To surplus or transfer equipment:

  • Send an email to pcservices@jmu.edu with a brief description of the equipment you want picked up.  Our staff will contact you to schedule a pick up time.

After PC Services picks up surplus equipment, they do three checks on the hardware to:

  • Ensure operability of the equipment
  • Ensure all data is removed off any storage device
  • Check feasibility of recycling or salvage

Surplus handling has a lower priority than equipment repair, thus, requests are filled as time and personnel allow. PC Services does not repair units that are inoperable and turned in as surplus.


Recycling & Redistribution Requests 

PC Services receives and monitors requests for equipment recycling and redistribution. Contact PC Services at pcservices@jmu.edu with a brief description of what you need. Requests are filled on a first come, first served basis. Units must meet the minimum requirements for recycling and redistribution which include:

  • 2 Ghz processor
  • 512 MB of memory
  • 40 GB Hard Drive
  • CD-RW

Units that do not meet the minimum requirements may be redistributed at a customers request but will not receive maintenance support and when repair is required will be processed and prepared for salvage. Departments desiring to upgrade their units (i.e. hard drives or memory) can do so at their own expense.