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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Get Help

JMU offers several options for helping you, including online self-help and various methods of reporting issues and requesting assistance.  These options are available for faculty, staff, students, and affiliates.  Additional information for targeted faculty and staff groups is presented under the Faculty and Staff section.




Additional Information for Faculty and Staff


Faculty and Staff

  • Ask Your Technology Coordinator

    Technology Coordinators serve as a contact between your college/department and the department of Information Technology. Check with your college or departmental technology coordinator about your computing problem or question.
  • Academic Technology Resources

    Assistance for academic technology resources including Blackboard, Test Scoring, and Technology Classrooms.