Computing HelpDesk Hours:
Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)
Exceptions:
November 23-24, 2009:
Open 8am-5pm
November 25, 2009:
Open 8am-Noon
November 26-27:
Closed
Computing Forms
Find forms related to computing services at JMU. Please view additional information specific to students and faculty/staff.
Additional Information for Students or Faculty and Staff
Students
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SAS Software License Request
SAS is comprehensive tool for analyzing data that facilitates statistical analysis, data management, forecasting, decision support, and research.
Faculty and Staff
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Affiliate Service Request
Departmental or individual sponsors can request JMU services, such as an email address or JACard, for an affiliate.
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Departmental Mailbox Request
Create a new mailbox, remove an existing mailbox or update employee access.
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File Restoration Request
Request a file restoration for files on www.jmu.edu, SecureWeb, or Peregrin.
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JMU Applications Access Request
Request new, change or delete access to JMU central systems including Human Resources Management, Student Administration, Finance and Facility Focus. For access to the Finance system, a supplementary request must also be submitted.
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Lab and Technology Classroom Reservation Request
Computing LABS
FORMS - FOR FACULTY USE ONLY
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Novell Netware Account Request
Supervisors or Department Heads should request a Novell Netware account for new employees, to change existing accounts or to delete accounts for departing employees.
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Oracle Calendar Account and Departmental Resource Request
Create or disable an Oracle Calendar account or create, modify or disable a departmental resource.
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Peregrin Additional Disk Space Request
Request additional space for your Peregrin-hosted web page.
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Technology Project Initiation Request (PIQ)
University departments are required to submit a completed questionnaire prior to soliciting acquisition or development of technology or technology classroom projects not considered end-user computing. Preview the online questions.
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Setup and Installation Request for JMU-owned computers, printers, PDAs and Smartphones
Request assistance with computer, printer, PDA (Palm device) or Smartphone (Treo) setup and installation.
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Software License Requests
Request a license for SAS or SPSS for data analysis or Mathematica (Grad Assistants also) for computation, modeling, simulation, visualization, development, documentation, and deployment.
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Training Evaluation
Provide feedback on Information Technology training courses.