Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Sunday: 3:00pm - 9:00pm
(when classes are in session)
Exceptions for the year
Find forms related to computing services at JMU. Please view additional information specific to students and faculty/staff.
Additional Information for Students or Faculty and Staff
SAS Software License Request
SAS is comprehensive tool for analyzing data that facilitates statistical analysis, data management, forecasting, decision support, and research.
Faculty and Staff
Affiliate Service Request
Departmental or individual sponsors can request JMU services, such as an email address or JACard, for an affiliate.
Exchange Service Requests
Create a shared (departmental) mailbox or shared calendar
Create a distribution group
Create a resource - room, vehicle, or equipment
Change the ownership - of a shared mailbox (departmental), shared calendar or resource
Create Exchange account for student employee(s) - for student employees that need access to a shared department resource (mailbox/calendar) and/or staff calendars to do their work and/or or deal with "private" JMU/departmental information
Remove - a shared (departmental) mailbox, shared calendar, distribution group, or resource
File Restoration Request
Request a file restoration for files on Educ, www.jmu.edu, SecureWeb and Network file storage.
JMU IS Applications Security
Request new, change or delete access to JMU central systems including Human Resources Management, Student Administration, Finance and AiM. For access to the Finance system, a supplementary request must also be submitted.
Lab and Technology Classroom Reservation Request
FORMS - FOR FACULTY USE ONLY
Network File Storage
Department Heads or Supervisors may request Network File Storage for new employees, to change access for existing employees, or to delete access for departing employees.
Technology Project Initiation Request (PIQ)
University departments are required to submit a completed questionnaire prior to soliciting acquisition or development of technology or technology classroom projects not considered end-user computing. Preview the online questions.
Setup and Installation Request for JMU-owned Computers, Printers, and Mobile Devices
Request assistance with JMU-owned computers, printers, and mobile devices. Instructions are provided "as is" for personally-owned mobile device configuration to Exchange.
Request a license for SAS or SPSS for data analysis or Mathematica (Grad Assistants also) for computation, modeling, simulation, visualization, development, documentation, and deployment.
Provide feedback on Information Technology training courses.