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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather
Exceptions for Academic Year 2011-2012

JMU On-Campus Wireless Network

How do I access the JMU On-Campus Wireless Network?

JMU students, faculty and staff wishing to connect to the JMU Wireless Network should follow the configuration instructions below for JMU's recommended and supported operating systems.

Configuration Instructions

Configuration and support for laptops running the following operating systems is available through the JMU Computing HelpDesk at 568-3555. 

Windows XP Professional

Windows Vista (Enterprise, Business and Ultimate)

Mac OS X 10.6 (Snow Leopard)

Mac OS X 10.5 (Leopard)

Windows 7

Unsupported operating systems documentation is provided "as-is" here for your convenience.  Please contact your vendor for additional support as required. 

Mac OS X 10.7 (Lion)

Mac OS X 10.4 (Tiger)

Fedora Linux with Gnome Desktop

Ubuntu Linux with Gnome Desktop

Ubuntu Linux with KDE Desktop

Windows XP Home

Mobile Devices

Access to some of the more popular wireless devices is provided "as is" here for your convenience. Please contact your vendor for additional support as required.

iPad

iPhone and iPod Touch Wireless Configuration

BlackBerry Smartphone (OS 5)

Should you configure a device for wireless not listed here, please send your configuration instructions to helpdesk@jmu.edu so that we might share them with the JMU community.  Please provide the device name, device operating system version, any software/driver updates and configuration steps required.