Computing HelpDesk Hours:
Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)
Exceptions:
November 23-24, 2009:
Open 8am-5pm
November 25, 2009:
Open 8am-Noon
November 26-27:
Closed
In most cases, when someone receives a new computer, the "old" computer is "trickled down" to someone else in the department. To clean up the files, configuration, etc., set by the former owner and to assure the computer is working efficiently, you should request a format and re-install of the operating system and application software. To do so, fill out the online Setup and Installation Request Form or contact the Computing HelpDesk at 568-3555 and request Desktop Services to format and re-install your computer. This is highly recommended anytime you receive a "trickled down" computer.
The software listed below will be installed on transferred computers. Desktop Services will also install any additional software package for you. If it is JMU owned software, your license (if required) will be verified, and the software installed. If it is personally owned software, we ask that you provide the original CD or diskettes and any documentation.