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Computing Homepage

Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

Hours


Computing HelpDesk Summer Hours:

Mon-Thu: 8:00am - 7:00pm
Friday: 8:00am-5:00pm
Saturday: Closed
Sunday: 3:00pm - 7:00pm
(when classes are in session - see exceptions)

Inclement Weather:
Computing HelpDesk typically follows the closings and delays of the University.

 

Contact by:

Phone
540.568.3555

Walk-In
Lower Level Frye Building,
Room 103 - for e-ID password resets & authorized drop-off for laptop wireless issues, on-campus residence hall connectivity problems & Dell/Apple hardware warranty repair

Self-Help
Computing HelpDesk Self-Help
24 hours a day, 7 days a week

E-mail
helpdesk@jmu.edu
submit request anytime, response within 2 business days on M-F 8am-5pm
(turnaround may be longer at the start of a semester)

Online
Submit an Online Request
submit request anytime, response within 2 business days on M-F 8am-5pm
(turnaround may be longer at the start of a semester)

Computing Labs - Hours



HOURS OF OPERATION
Starting May 14, 2012

MON-THURS: 7:00am-10:00pm
FRIDAY: 7:00am-5:00pm
SATURDAY: 12:00pm-6:00pm
SUNDAY: 12:00pm-10:00pm
24 hour labs in Hillside & East Campus Library
JACard REQUIRED FOR ACCESS

** Access to buildings may be limited near closing times **

HOLIDAYS & SPECIAL EVENTS
Labs operate on modified schedules during holiday breaks and at other times, such as final exams. Please read the latest modified schedule for details.

INCLEMENT WEATHER
The general labs will typically follow JMU's schedule for inclement weather and, on such occasions, will generally be open but unstaffed.

EXCEPTIONS
Carrier 101, 119-ATL & ECL 1204-ATL

MON-THUR: 7:30am-9pm
FRIDAY: 7:30am-5:00pm
SATURDAY: 1:00pm-5:00pm
SUNDAY: 5:00pm-9:00pm

Memorial Hall 7260 ETMC Labs
MONDAY-THURSDAY: 8:00am-5:00pm
FRIDAY: 8:00am-5:00pm
SATURDAY: Closed
SUNDAY: closed
24 hour labs in Hillside & East Campus Library
JACard REQUIRED FOR ACCESS

Ashby Assessment Lab