Hours


Computing HelpDesk Hours:

Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am-5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(see exceptions)

Exceptions:

None

Same Day Response:

Phone:
540.568.3555

Walk-In:

Lower Level Frye Building,
Room 103 - for e-ID password resets
& authorized drop-off for laptop wireless issues,
on-campus residence hall connectivity problems &
Dell/Apple hardware warranty repair

Self-Help:

Computing HelpDesk Self-Help
24 hours a day, 7 days a week
Next Business Day Response:
(turnaround time may be longer
at the start of a semester)

E-mail:

helpdesk@jmu.edu
submit request anytime, responded to
M-F 8am-5pm (see exceptions above)

Online:

Submit an Online Request

submit request anytime, responded to
M-F 8am-5pm (see exceptions above)

Computing Labs - Hours



STANDARD HOURS OF OPERATION
Effective August 2008

MON-THURS: 7:00am-Midnight
FRIDAY: 7:00am-5:00pm
SATURDAY: 12:00pm-6:00pm
SUNDAY: 12:00pm-Midnight
24 hour labs in Hillside & East Campus Library
JACard REQUIRED FOR ACCESS

INCLEMENT WEATHER

The general labs will typically follow JMU's schedule for inclement weather and, on such occasions, will generally be open but unstaffed.


EXCEPTIONS
Carrier Library Labs & East Campus Assistive Technology Lab

MON-WED: 7:30am-2:00am
THUR: 7:30am-midnight
FRIDAY: 7:30am-8:00pm
SATURDAY: 10:00am-8:00pm
SUNDAY: 10:00am-2:00am

Music B59 Library Lab

MON-THURS: 8:00am-10:45pm
FRIDAY: 8:00am-4:45pm
SATURDAY: 1:00pm-4:45pm
SUNDAY: 2:00pm-10:45pm

Ashby Assessment Lab