These instructions are made using an iPad running iOS 10.2.1. These instructions will also work with iPhone and iPod Touch, though some screens will look slightly different. Different versions of iOS may also look slightly different

Note: These instructions are for @jmu.edu accounts only and will not work for student @dukes.jmu.edu accounts

  1. Tap the Settings icon on the Home screen.
Mobile IOS Screen
Mobile IOS Screenshot
  1. Select Mail from the Settings screen, and then choose Add Account.
Mobile IOS Screenshot
  1. Select Exchange to configure your account.
Mobile IOS Screenshot
  1. Enter your account information—

    Email: your @jmu.edu address
    Password: your e-ID password
    Description: default is “Exchange” This can be anything that uniquely identifies the account for your device

    Then, tap Next.
Gmail Screenshot
  1. If prompted to enter additional account information—

    Email: your @jmu.edu address
    Server: exchange.jmu.edu
    Domain: JMUAD
    Username: your e-ID
    Password: your e-ID password
    Description: default is “Exchange” This can be anything that uniquely identifies the account for your device

    Then, tap Next.
Mobile IOS Screenshot
  1. Tap any services that you do not want to sync with your device. Then, tap Save.
Mobile IOS Screenshot

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