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Computing HelpDesk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the summer and academic year


Recommended Minimum Computer Configuration




Recommended Minimum Configuration for Existing Desktop Computers
7/1/2013

PCProcessor3.0 GHz Intel Core2 Duo
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office 2010 Enterprise for JMU-owned computers
Microsoft Office 2010 Professional for student-owned computers
MacintoshProcessor2.66 GHz Intel Core i5
 RAM4 GB
 Operating SystemOS X 10.7 Lion
 Office ApplicationMicrosoft Office 2011




Recommended Minimum Configuration for New Computers
7/1/2013

PC (Dell Optiplex/Latitude)ProcessorOptiPlex: 3.2 GHz Intel Core i5
Latitude: 2.7 GHz Intel Core i5
 RAM8 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers (Windows 8 if there is pressing academic or business need)
Windows 8 Professional for student-owned computers
 Office ApplicationMicrosoft Office 2013 Professional Plus for JMU-owned computers
Microsoft Office 365 (Office 2013 applications) for student-owned computers
MacintoshProcessor2.7 GHz Intel Core i5
 RAM8 GB
 Operating System10.8 Mountain Lion
 Office ApplicationMicrosoft Office 2011 for JMU-owned computers
Microsoft Office 365 (Office 2011 applications) for student-owned computers

 

In order to successfully connect to our campus network your computer must meet these minimum system specifications.

Please note: All computer configurations must be running Symantec Endpoint software available from the Computing downloads page.


If you are looking to purchase a new computer that is compliant with our
network, check out the computer deals at the JMU Bookstore.

If you have any other questions, call the HelpDesk at (540)-568-3555
or email helpdesk@jmu.edu.