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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2012-2013

Recommended Minimum Computer Configuration




Recommended Minimum Configuration for Existing Desktop Computers
7/1/2012

PCProcessor3.0 GHz Intel Core2 Duo
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office 2007 Enterprise for JMU-owned computers
Microsoft Office 2007 Professional for student-owned computers
MacintoshProcessor2.3 GHz Intel Core i5
 RAM4 GB
 Operating SystemOS X 10.6 Snow Leopard
 Office ApplicationMicrosoft Office 2008
 BrowserSafari 5.x




Recommended Minimum Configuration for New Computers
7/1/2012

PC (Dell Optiplex/Latitude)ProcessorOptiPlex: 3.1 GHz Intel Core i5
Latitude: 2.5 GHz Intel Core i5
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office Professional Plus 2010
 Optical DriveDVD+/-RW
MacintoshProcessor2.3 GHz Intel Corei5
 RAM4 GB
 Operating System10.7 Lion
 Office ApplicationMicrosoft Office 2011
 Optical DriveSuperDrive

 

In order to successfully connect to our campus network your computer must meet these minimum system specifications.

Please note: All computer configurations must be running Symantec Endpoint software available from the Computing downloads page.


If you are looking to purchase a new computer that is compliant with our
network, check out the computer deals at the JMU Bookstore.

If you have any other questions, call the HelpDesk at (540)-568-3555
or email helpdesk@jmu.edu.