A-to-Z Index

Off Campus Support

Network Connectivity (Internet Access)

NTC provides all network connectivity to many apartment complex properties in the Harrisonburg area.  All residents using NTC are required to follow NTC’s computer registration procedures.  Computers do not obtain JMU network addresses as when you are on campus.  Consequently, all network and Internet connectivity issues should be directed to NTC rather than to the IT Help Desk.

For more information, please visit NTC's web site: 

http://www.ntc-com.com    (540) 437-4200

Regardless of your Off Campus Internet Provider, you have two ways to access the JMU Library resources from your off campus location:

1. Setup the JMU Library Proxy

2. Connect using the JMU SSL VPN at sslvpn.jmu.edu .

Please contact the IT Help Desk (540) 568-3555, if you experience any problems with the steps above.

Warranty Repair of Personally-Owned Computers

If your computer is a Dell or Apple under warranty, please contact the IT Help Desk (540) 568-3555 for authorization to bring in your computer.

Otherwise, if your computer is not under warranty, please contact a local vendor for repair services.  Please see our list for some possible vendor choices in the local area.