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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year

CampusNet Guides & Videos

Getting help with your residence hall CampusNet connection...

Use these guides to setup your computer to use your CampusNet connection.

The latest versions of the software such as Symantec EndPoint Protection (free anti-virus program for JMU students) can be found at http://www.jmu.edu/computing/download.

Windows Guides

Windows Videos

Macintosh Guides

Macintosh Videos

In addition to these guides, check out our self help guidelines to resolve your computer difficulty.

If you are still having trouble connecting your computer to the network, please submit an online trouble call or call the IT Help Desk at 568-3555.