Multi-factor authentication (MFA) is an information security best practice that adds an extra measure of protection beyond user name and password. To address this important practice and further safeguard the university’s valuable electronic resources (personal information, account deposits, research data, etc.), JMU Information Technology is implementing a particular form of MFA known as two-factor authentication (2FA). Two-factor authentication uses something a user physically possesses (e.g. a cell phone, tablet, or hardware token) to submit an additional verification of identity at login. This second step helps foil criminals who may try using a guessed, stolen or inadvertently shared password to access a JMU account. A cloud-based service called Duo is being used to enable JMU’s 2FA.

More information is available on the Duo service page.

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