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Computing Homepage

Computing HelpDesk

Summer Hours: starting May 6th
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - noon
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions to the schedule

Microsoft Lync


Microsoft Lync 2010 provides a single interface uniting communication and collaboration through Instant Messaging, presence, group chat, audio visual web conferencing, desktop sharing and more.

Lync Installation:

Technical Support:

  • Frequently Asked Questions
  • Microsoft Lync – Lync overview, product information, resources and more.
  • Lync Training -  is provided using Lync on an as-needed basis.  Email ittraining@jmu.edu to schedule a Lync training appointment or demo for your department.
  • Contact the Computing HelpDesk – please provide a detailed question or description of your issue to include computer operating system (e.g. Windows XP,Vista, 7 or Mac Snow Leopard or Lion), browser version (IE8, IE9, FireFox 3.6, etc) and Lync client (Windows 32bit, Windows 64 bit, Mac, Web App)