Computing HelpDesk
Summer Hours: starting May 6thMon-Thu: 8:00am - 9:00pm
Friday: 8:00am - noon
Saturday:
ClosedSunday: 3:00pm - 9:00pm
(when classes are in session)
Exceptions to the schedule
Microsoft Lync
Microsoft Lync 2010 provides a single interface uniting communication and collaboration through Instant Messaging, presence, group chat, audio visual web conferencing, desktop sharing and more.
Lync Installation:
Technical Support:
- Frequently Asked Questions
- Microsoft Lync – Lync overview, product information, resources and more.
- Lync Training - is provided using Lync on an as-needed basis. Email ittraining@jmu.edu to schedule a Lync training appointment or demo for your department.
- Contact the Computing HelpDesk – please provide a detailed question or description of your issue to include computer operating system (e.g. Windows XP,Vista, 7 or Mac Snow Leopard or Lion), browser version (IE8, IE9, FireFox 3.6, etc) and Lync client (Windows 32bit, Windows 64 bit, Mac, Web App)