Raktim Pal

Assistant Professor of Computer Information Systems and Management Science 

Office: 241 Zane Showker Hall
Phone: 540-568-7094
Fax: 540-568-3273
Email: mailto:palrx@jmu.edu
Mailing Address: JMU, College of Business, MSC 0202, Harrisonburg, VA 22807

Education

Ph.D. Purdue University
M.S.I.E. Purdue University
M.S.C.E. Purdue University
B. Tech. (Honors) Indian Institute of Technology (IIT), Kharagpur

Research Interests

• Supply Chain Management & Logistics:
Optimal Operational Policies under Uncertainty in Close Loop Supply Chain, Impact of RFID on Supply Chain Performance, Return Management

• Project Management & IS/OM Interfaces:
SCM Project Selection Best Practices, Value Assessment of Technology Projects, ERP and SCM Systems Integration

• Transportation Systems Modeling & Analysis:
Efficient Emergency Response, Transportation Management Systems Operations

• Applied Operations Research:
Optimal Resource Allocation, Priority Queues, Data Driven Predictive Modeling

Teaching Interests

Supply Chain Management & Logistics Management Science
Production and Operations Management Business Statistics
Service Operations Decision Analysis
Business Process Management Project Management

Current Courses Taught

COB 291: Introduction to Management Science
COB 300C: Integrated Functional Systems - Operations
MBA 642: Operations Management

Key Publications

Pal, R. and Bose, I., "An Optimization-Based Approach for Deployment of Roadway Incident Response Vehicles under Reliability Constraints", European Journal of Operational Research (EJOR), Vol. 198, No. 2, pp. 452-463, 2009.
 
Pal, R., Sengupta, A., and Bose, I., "Role of Pilot Study in Assessing Viability of New Technology Projects: The Case of RFID in Parking Operations", Communications of the Association for Information Systems (CAIS), Vol. 23, pp. 257-276, 2008.

Pal, R. and Busing, M.E., "Teaching Operations Management in an Integrated Format: Student Perception and Faculty Experience", International Journal of Production Economics (IJPE), Vol. 115, No. 2, pp. 594-610, 2008.

Bose, I., Pal, R., and Ye, A., "ERP and SCM Systems Integration: The Case of a Valve Manufacturer in China", Information & Management (I&M), Vol. 45, No. 4, pp. 233-241, 2008.

Bose, I. and Pal, R., "Predicting the Survival of Click-and-Mortar Corporations: A Knowledge Discovery Approach", European Journal of Operational Research (EJOR), Vol. 174, No. 2, October, pp. 959-982, 2006.

Bose, I. and Pal, R., "Auto-ID: Managing Anything, Anywhere, Anytime in the Supply Chain", Communications of the Association for Computing Machinery (CACM), Vol. 48, No. 8, August, pp. 100-106, 2005.

Pal, R. and Sinha, K.C., "Simulation Model for Evaluating and Improving Effectiveness of Freeway Service Patrol Programs", Journal of Transportation Engineering (JTE), Vol. 128, No. 4, July/August, pp 355-365, 2002.

Bose, I. and Pal, R., "Average Waiting Time of Customers in a Priority M/D/k Queue with Finite Buffers", Computers & Operations Research (C&OR), Vol. 29, No. 4, April, pp. 327-339, 2002.

Latoski, S.P., Pal, R. and Sinha, K.C., "Cost-Effectiveness Evaluation of Hoosier Helper Freeway Service Patrol", Journal of Transportation Engineering (JTE), Vol. 125, No. 5, September/October, pp. 429-438, 1999.

Altinkemer, K., Bose, I. and Pal, R., "Average Waiting Time of Customers in an M/D/k Queue with Nonpreemptive Priorities", Computers & Operations Research (C&OR), Vol. 25, No. 4, April, pp. 317-328, 1998.

Pal, R. and Sinha, K.C., "Optimization Approach to Highway Safety Improvement Programming", Transportation Research Record (TRR), No. 1640, pp. 1-9, 1998.

Pal, R., "Investigation on Latent Factors Affecting Route Diversion Intentions", Journal of Transportation Engineering (JTE), Vol. 124, No. 4, July/August, pp. 362-367, 1998.

Pal, R., Latoski, S.P., and Sinha, K.C., "Investigation of Freeway Incident Characteristics and Their Influence in Planning an Incident Management Program", Transportation Research Record (TRR), No. 1634, pp. 46-55, 1998.

Pal, R. and Sinha, K.C., "Evaluation of Crossover and Partial Lane Closure Strategies for Interstate Work Zones in Indiana", Transportation Research Record (TRR), No. 1529, pp. 10-18, 1996.

Pal, R. and Sinha, K.C., "Analysis of Crash Rates at Interstate Work Zones in Indiana", Transportation Research Record (TRR), No. 1529, pp. 43-53, 1996.

Positions Held

Assistant Professor
College of Business, James Madison University, Harrisonburg, VA

Senior Systems Designer
JDA Software Group, Scottsdale, AZ

Senior Consultant / Consultant
i2 Technologies, Dallas, TX

Graduate Research Assistant
Purdue University, West Lafayette, IN

Engineer/ Management Trainee
Engineers India Limited, New Delhi, India