The New IMSMA and Victim Assistance

by Angela De Santis and Daniel Eriksson [ GICHD ]

A new update to the Information Management System for Mine Action will include a victim assistance module, which will facilitate the monitoring and tracking of the access of victims to their rights and the accountability of the assistance process.

Anti-personnel mines are designed to maim victims. Consequently, mine injuries often require more medical resources than other war-related injuries.1 The international legal framework pertaining to victim assistance has evolved considerably since the adoption in 1997 of the Convention on the Prohibition of the Use, Stockpiling, Production and Transfer of Anti-personnel Mines and on Their Destruction (Anti-personnel Mine Ban Convention or APMBC) which is the first treaty containing a provision on victim assistance.2

In 2006, the Convention on the Rights of Persons with Disabilities (CRPD) obliged States Parties to ensure the full realization of civil, cultural, economic, political and social rights of all persons with disabilities.3 If applied to assistance for mine/explosive remnants of war (ERW) victims, the CRPD’s rights-based approach expands traditionally understood victim assistance far beyond medical care and rehabilitation, while consequently increasing the number of actors involved (medical, economic, social institutions and gender specialists, among others).4

Despite efforts made by affected states to strengthen their assistance programs, whether for all disabled persons or more specifically mine/ERW victims, preliminary findings from the Geneva International Centre for Humanitarian Demining (GICHD) suggest that the lack of measurable and comparable information about victim assistance limits effective implementation. In most cases, the main obstacles are technological in nature due to the absence of a comprehensive management system for information storage and processing, or structural, resulting from a lack of effective communication and coordination among major actors at different levels nationwide. Therefore, GICHD aims to provide solutions for both obstacles through improvement of its Information Management System for Mine Action (IMSMA).

User-driven IMSMA Evolution

IMSMA provides states with decision-support tools for the coordination and management of their mine action programs. IMSMA software evolution is iterative to best meet the expressed needs of the mine action community.

Due to an urgent need for an information-management system for landmine and ERW victim assistance, Colombia adapted IMSMANG version 5.08.04. This adaption served as the starting point for expanding the use of IMSMANG beyond mine action. The development of new victim-centric information-management capabilities in IMSMANG version 6.0 will facilitate the inclusion of iterative needs assessments and the assistance services provided. The module will be fully integrated into IMSMA and automatically installed with the new version of the software. GICHD will provide the support for upgrading to version 6.0. After the official release of IMSMANG version 6.0 by the end of 2013, the victim assistance module will be tested at both national and provincial levels in Colombia in November 2013.

Figure 1: Example of a victim assistance form in IMSMANG version 6.0.
Figure 1: Example of a victim assistance form in IMSMANG version 6.0.
All graphics courtesy of GICHD.

This new IMSMA capability provides a flexible solution to existing technical and structural limitations. The victim assistance module can be customized according to specific national structures and user needs in order to connect all relevant actors involved in victim registration, needs collection, assistance and monitoring. Assistance is not limited to only landmine and ERW victims (direct beneficiaries) but also includes indirect beneficiaries such as family and community members. In addition, the model can be expanded to include all persons with disabilities. As a result, relevant actors may include mine action authorities, health- and social-related institutions, international organizations, etc. Each mine action program can define, case by case, the level of implementation of the IMSMA module and the interaction between the involved organizations.

Due to the wide range of possible implementation scenarios, this evolution also presents several technical challenges related mainly to

Figure 2: Stages of IMSMA evolution toward a full integration and implementation of the victim assistance information-management capabilities. The blue circle marks the current stage of this process.]
Figure 2: Stages of IMSMA evolution toward a full integration and implementation of the victim assistance information-management capabilities. The blue circle marks the current stage of this process.

Expanding IMSMA software to include a victim assistance module will last nine months, from March to December 2013, taking into account the results of user needs assessments GICHD conducted in Colombia and Vietnam, with additional input from relevant international stakeholders such as Handicap International, the International Committee of the Red Cross, the Mine Action Coordination Centre of Afghanistan and the United Nations Development Programme in Lebanon.

User Needs in Victim Assistance Information Management

Victims of conflict include directly affected individuals as well as their relatives, dependents and community. Therefore, according to our assessment, the assistance provided to different types of victims should account for the following three main concerns:

Colombia and Vietnam were selected as case studies for the project. Both countries feature different causes of injuries, numbers of victims, approaches to victim assistance and experience in assistance provision. Their contrasting circumstances will provide a comprehensive understanding of a full range of scenarios for the new IMSMA module to address.

Colombia has the highest number of landmine victims per year and maintains a strong governmental policy regarding victims. In June 2011 Colombia passed the Victims and Land Restitution Law, which provides rights to comprehensive reparation, truth and justice for victims of conflict.5 To coordinate the national system of victim support, Colombia created the Victim Assistance Unit under the Departamento para la Prosperidad Social (Department of Social Prosperity or DPS). Its main role entails

Figure 3: Sample view of the IMSMANG version 6.0 with the new victim assistance tab highlighted in red. The data displayed are not real and have been created ad hoc for this example.]
Figure 3: Sample view of the IMSMANG version 6.0 with the new victim assistance tab highlighted in red. The data
displayed are not real and have been created ad hoc for this example.

In contrast, Vietnam is highly contaminated by unexploded ordnance, and the exact number of victims is unknown. Vietnam is still in the process of defining a public policy to provide victim assistance. On 7 June 2010 the Vietnamese government passed the Law on Persons with Disabilities to protect the rights of persons with disabilities (including disabled landmine/ERW survivors) and has passed legislation that addresses the implementation of the 2010 law.6 However, the enforcement of these laws is ongoing.

The Colombian Victims and Land Restitution Law and the Vietnamese Decision No. 1008/QD-LDTBXH, passed 8 August 2012, require the creation of an information-management system to regulate, coordinate and provide assistance to victims in Colombia and to persons with disabilities in Vietnam.7 According to this legal framework, the main objectives of the information-management system are to


The new IMSMANG capability will provide appropriate information management in victim assistance leading to

With victim assistance statistics, the ability to compare different users and countries and the consequent possibility to share best practices could support the development of a global strategy for victim assistance, improving the efficiency and effectiveness of the services provided.

Finally, the coordinated use of a single victim assistance information-management system will facilitate the full transition of victim assistance programs from national mine action programs to health institutions. This will help to prevent data loss and to ensure consistency and continuity after the completion of all other mine action activities, when only victim assistance services are needed. c



Angela De SantisAngela De Santis joined GICHD’s management-consulting division in May 2013. She provides information-management capacity development to mine action programs and acts as the focal point for management expertise in victim assistance. She holds a bachelor’s degree in environmental science from University of Parma (Italy) and a doctorate in remote sensing, geographic information systems and cartography from University of Alcalá (Spain). Prior to joining GICHD, she worked in aerospace, defense and academic institutions.

Daniel ErikssonDaniel Eriksson joined GICHD in December 2008. He heads the management-consulting division, which provides research and capacity development on the management of mine action programs with a particular emphasis on quality management and information management. He holds a doctorate in disaster management from Coventry University (U.K.)

Contact Information

Angela De Santis
Advisor, Information Management
Geneva International Centre for Humanitarian Demining
7bis, avenue de la Paix
P.O. Box 1300
1211 Geneva 1 / Switzerland
Tel: +41 (0) 22 906 16 74

Daniel Eriksson
Assistant Director
Geneva International Centre for Humanitarian Demining
Tel: +41 (0) 22 906 16 84



  1. Roberts, Shawn and Jody Williams. After the Guns Fall Silent: The Enduring Legacy of Landmines. Oxford: Oxfam, 1995.
  2. Convention on the Prohibition of the Use, Stockpiling, Production and Transfer of Anti-Personnel Mines and on Their Destruction. Article 6. International Campaign to Ban Landmines. or Accessed 28 October 2013.
  3. Convention on the Rights of Persons with Disabilities. United Nations. Accessed 12 August 2013.
  4. “Connecting the Dots: Detailed Guidance.” International Campaign to Ban Landmines. Last modified April 2011. Accessed 12 August 2013.
  5. Ley de Víctimas y Restitución de Tierras y sus Decretos Reglamentarios.” Ministerio de Justicia y del Derecho. Last modified 2012. Accessed 6 August 2013.
  6. Since 2010, Vietnam has passed the Decree on Stipulating in Detail and Guiding the Implementation of Some Articles of Law on Persons with Disabilities and Circular No. 37/2012/TTLT-BLĐTBXH-BYT-BTC-BGDĐT approving the Project to Help Disabled People the Period 2012–2020.
  7. Decision No. 1008/QD-LDTBXH, 8 August 2012. Approval of project “Development management information system and social protection databases.” Please contact The Journal for availability copy of the .pdf file.