Student Programs & Services
Academic Affairs Mission Statement
Phone: (540) 568-6616
Web site: http://www.jmu.edu/acadaffairs/mission.htm
Our mission is to provide an exceptional educational experience, designed to meet the changing needs of our students in society and dedicated to achieving the highest level of excellence within our academic programs.
We strive to focus on the student both as an individual and as a member of the global community. Our faculty members are dedicated mentors who are scholars, innovative teachers, and models of responsibility and accountability. Our staff members are creative and talented colleagues who are committed to providing a supportive environment that facilitates learning and development.
Administration and Finance Mission Statement
Web site: http://www.jmu.edu/adminfinance/
The Division of Administration and Finance is committed to the preparation of students to be educated and enlightened citizens who will lead productive and meaningful lives. The division supports the university’s commitment to excellence by empowering our staff to communicate effectively with the university community and provide proactive approaches to satisfy customer expectations.
Student Affairs and University Planning Mission Statement
Phone: (540) 568-3685
Fax: (540) 568-8097
Web site: http://www.jmu.edu/stuaffairs/
We are committed to preparing students to be educated and enlightened citizens who will lead productive and meaningful lives.
211 Bluestone Drive , MSC 2902
Phone: (540) 568-6121
Web site: http://www.jmu.edu/bookstore
The JMU Bookstore stocks all textbooks used by the academic schools and departments, as well as a large selection of general and technical books. The store also sells school, office and computer supplies, software, clothing, gifts, magazines and greeting cards. For students’ convenience, the bookstore provides the following services:
- Special orders for books
- Textbook buy back
- Gift certificates
- Film processing
- Bus tickets
- Computer services
Warren Hall, Third Floor, MSC 3532
Phone: (540) 568-6446
Fax: (540) 568-1749
Web site: http://www.jmu.edu/cardctr/
Card Services issues the JMU access card, which is the official identification card for all members of the university community. The JAC allows access to various campus facilities and services. It is also used for meal plans, dining dollar declining balance accounts and FLEX declining balance accounts, all of which are administered by Card Services. FLEX declining balance accounts are honored for purchases or services in the following areas: bookstore, on-campus copy centers and copy machines, game room, library fines,
Mister Chips convenience store, postal services, University Health Center, University Recreation Center, Printing Labs located across campus, Masterpiece Theatre, Parking Services, UPB movies,
on-campus vending machines, Warren Hall Ticket Office and all dining services locations as well as many off campus locations.
For more information on JAC, declining balance accounts and meal plans, including prices, restrictions and guidelines, contact Card Services.
Medical Arts Suite 31, MSC 5722
Phone: (540) 568-3263
Fax: (540) 568-3832
HHS, Room 1002, MSC 4311
Phone: (540) 568-8731
Fax: (540) 568-8736
Web site: http://www.jmu.edu/copycenter/
The University Copy Centers are owned and operated by the university as a service to the campus community. There are two locations conveniently operating extended hours and providing a full range of photocopying services. Academic coursepack service, copyright permission service, full color copying, digital copying and digital file storage, network printing, binding, laminating and express photocopying service is available. Hours of operation vary according to location. All centers are closed for university holidays.
Gibbons Hall, Entrance 7, MSC 0901
Phone: (540) 568-6751
Fax: (540) 568-3478
Web site: http://www.jmu.edu/dining/
Nutrition is important throughout life, and the college years are no exception. JMU Dining Services is one of the largest departments at the university, supporting the academic life of the entire community seven days per week with convenient, tasty meals and refreshments. The department serves the entire campus in 14 different venues across campus, ranging from espresso bars to cheeseburgers.
Students need Dining Services in varying amounts and ways. Those who live on campus rely heavily on the department for both sustenance and an enhanced quality of life. Full-time and part-time students residing off campus usually need fewer on-campus meals, but Dining Services provides a haven for between classes. In addition to being a source of good, nutritious meals, the various dining facilities offer a way to join in campus life and make friends.
To meet the varied needs of individual students, Dining Services provides different meal plans. All on-campus residents may choose from among three meal plans, which come with the “Student Housing and Food Contract.” They are the 19-Meal Plan, the 14-Meal Plan and Any-11-Premier Meal Plan. All of these plans provide the student with more good food at less cost per meal than any other means available. Commuters, who do not automatically have meal plans, may purchase any of the on-campus plans and have the additional options of a ten, five and three meal plan.
The department also offers declining balance accounts that operate similar to a debit card. Students using this plan, called Dining Dollars, get a 5-percent discount and pay no sales tax on anything they buy. Cash sales are also welcome at all Dining Services locations.
For information, questions or to purchase meal plans, call Card Services or stop by Warren Hall, Third Floor. Brochures and information may be obtained from the Dining Services Administration Office located in Gibbons Hall, Entrance 7.
Parking Deck, 381 Bluestone Drive, MSC 1301
Phone: (540) 568-3300
Web site: www.jmu.edu/parking/
All vehicles parked on property owned, operated or leased by James Madison University are required to display a valid JMU parking permit. For information regarding the university’s parking regulations refer to the Parking and Traffic Regulations Handbook. A copy of the handbook may be obtained free of charge upon request at the Parking Services office. Updated information can be obtained throughout the academic year by accessing our Web site. For additional questions and concerns contact Parking Services between 7:00 a.m. and 4:30 p.m. Monday through Friday.
Wilson Hall, Room 201, MSC 1011
Voice: (540) 568-2373
Fax: (540) 568-6719
Web site: http://www.jmu.edu/csl
Community-service programs allow students to learn and develop through active participation in thoughtfully organized community service. Students, faculty, staff and community agencies partner to help prepare students for lifelong community service and civic engagement. Alternative break programs are student led and developed service trips to locations in the United States and abroad. Most trips occur spring break week, but trips may be offered during any academic break. America Reads and Community Work Study, part of the Federal Work Study financial aid program, place students in elementary schools to tutor in reading and in community service agencies that address a variety of community needs.
Counseling & Student Development Center (CSDC)
Varner House, Room 101, MSC 0801
Phone: (540) 568-6552
Fax: (540) 568-8096
Web site: http://www.jmu.edu/counselingctr/
The CSDC provides free, confidential personal counseling services to all full-time JMU students. Appointments can be made in person or over the phone (568-6552). After-hours crisis services may be accessed by contacting the Office of Public Safety (568-6911).
Counseling at the CSDC frequently involves issues such as relationship problems, self-esteem, depression, anxiety/stress, eating and body image concerns, and difficulty adjusting to college life. Services include:
- Personal Counseling: Individual counseling provides students with the opportunity to freely explore any personal problems or concerns which have a negative impact on the quality of their lives. Students are limited to ten sessions per academic year. Students who request or require longer-term treatment are referred to community resources.
- Group Counseling: Each semester, students may participate in small group experiences on issues related to their needs (e.g., depression, eating disorders, anxiety, grief, etc.).
- Substance Abuse Counseling: Screening, assessment, referral, education, individual counseling, and group counseling are available to students struggling with alcohol or other drug issues.
- Psychiatric Services: A limited number of psychiatric hours are available to students engaged in ongoing counseling at the CSDC.
- Consultation: In person or over the phone, the CSDC provides consultation to students, faculty, staff, and others who are concerned about the unusual, problematic, or potentially harmful behavior of others.
- Outreach Programming: Workshops on a wide variety of mental health topics may be requested by visiting the CSDC online at http://www.jmu.edu/counselingctr/.
- Peer Mentor Program: This program is designed to help first year and transfer multicultural and international students make a successful transition from high school to the university.
- Certificate Programs: The Interpersonal Skills Certificate Program helps students to develop the abilities and confidence necessary to effectively deal with a variety of social, emotional, and academic situations. The Anger Management Certificate Program gives students the opportunity to examine their personal responses to anger and to learn more productive ways to deal with this emotion.
Wilson Hall, Room 107
Voice/TDD: (540) 568-6705
Fax: (540) 568-7099
Web site: http://www.jmu.edu/ods/
The Office of Disability Services ensures that the university complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA). Section 504 and the ADA guarantee the rights of all students with documented disabilities equal access to an education, which is limited only by personal ability and not by their disability.
Our mission is to assist the university in creating an accessible community where students with disabilities have an equal opportunity to fully participate in their educational experience at JMU. We cooperate through partnerships with students, faculty and staff to provide reasonable accommodations, services and programs that enable equal access and encourage and assist students in the development of independence, responsibility and effective self-advocacy.
Individuals eligible for services include, but are not limited to, those with:
- Learning disabilities
- Attention Deficit/Hyperactivity Disorder
- Mobility/Orthopedic impairments
- Deaf and hard of hearing
- Blindness and low vision
- Traumatic brain Injuries
- Chronic illnesses such as diabetes, cystic fibrosis,
- Psychiatric disorders
Depending on an individual’s special needs, the following services may be available to JMU students with documented disabilities:
- Assessment of disability-related needs
- Specialized academic advising
- Consultation/Liaison with faculty and other university departments
- Academic support services
- Learning strategies Instruction
- Alternative testing accommodations
- Special housing requests
- Books on tape
- Paratransit – campus transportation services for students with mobility impairments
To provide effective and reasonable accommodations, documentation of a disability is required. All documentation must:
- Demonstrate comprehensive assessment
- Give a current profile of functioning and needs
- Clearly state the functional impact of the disability upon a major life function
- Be documented by appropriately credentialed specialists
- Meet all guideline requirements for the specific disability
Disabilities involving learning (such as learning disabilities, ADD or ADHD, and traumatic brain injuries) must also:
- Be assessed on an adult scale
- Include a full psychoeducational test battery
For complete and detailed guidelines refer to http://www.jmu.edu/ods/Documentation.shtml.
For more information on how to secure accommodations for students with disabilities or for information about policies, procedures and resources regarding services for students with disabilities, contact Disability Services.
Multicultural Student Services
Warren Hall, Room 245, MSC 3504
Phone: (540) 568-6636
Fax : (540) 568-3360
Web site: http://www.jmu.edu/multicultural
Multicultural Student Services celebrates the diversity of our students by fostering student growth and development, heightening awareness, and educating our constituents regarding ethnic and cultural diversity.
Our purpose is:
- To assist the university in its goal of recruitment of multicultural students, faculty and staff
- To increase the retention of multicultural students through a host of program services designed to assist these students in achieving their academic and career aspirations
- To encourage the development of a climate in which the accomplishments of multicultural students are appreciated
- To create an environment through which multicultural students can continue to be an active part of the mainstream of campus life
The office works diligently to provide the following services:
Recruitment and Retention
- Site visits and recruitment fairs
- Mentor program
- Educational skills development
- Pre-collegiate programs: Male Academy and Female Institute
Cultural Programming and Awareness
- Campus wide events featuring our multicultural education series, special programs and performances
- Educational activities including diversity workshops
- Social activities such as homecoming step show, dances and receptions
- Monthly newsletter
- Semester cultural calendar
- Resources and referrals to our library, scholarship and internship information
- Student Organization advising
- Assessment and evaluation
- Organizational Roundtable
- Leadership Training Programs
- Assistance or sponsorship for multicultural student leadership conferences
Office of Equal Opportunity
1017 Harrison St., MSC 5802
Voice/TDD: (540) 568-6991
Fax: (540) 568-7992
Web site: http://www.jmu.edu/affirmact/
The Office of Equal Opportunity promotes the practice of and adherence to the equal opportunity policies of James
Madison University. Bringing diversity to JMU, the program
assists in the identification and recruitment of qualified individuals who normally have been underrepresented in the university.
It also sponsors workshops on various subjects such as sexual harassment, disabilities, affirmative action, etc. The Office of Equal Opportunity also provides a place where individuals who feel that they have been subjected to harassment or discrimination due to race, color, national origin, religion, gender, age, veteran status, political affiliation or disability can file a complaint for an impartial resolution. Inquires may directed to the Office of Equal Opportunity.
Office of Judicial Affairs
Frederikson Hall C101, MSC 2901
Phone: (540) 568-6218
Fax: (540) 568-2807
Web site: http://www.jmu.edu/judicial
The Office of Judicial Affairs is committed to promoting student learning, civic responsibility and, in partnership with others, developing the environment necessary for the university to best achieve its educational mission. For further information about the Office of Judicial Affairs, call or visit our Web site.
Huffman Hall, Room A101, MSC 2401
Voice: (540) 568-2804
Fax: (540) 568-6280
The president of the university has empowered a member of the student affairs staff to serve as Ombudsperson. The Ombudsperson is committed to providing students with impartial, independent and confidential support regarding university policy, procedure and regulations. Through collaboration with the student, the Ombudsperson:
- facilitates the resolution of student issues and concerns.
- provides direction to students on procedure and regulations.
- provides confidential, impartial facilitation of communication.
Wilson Hall, Room 215, MSC 1010
Voice: (540) 568-1787
Fax: (540) 568-6719
Web site: http://www.jmu.edu/orientation/
JMU provides a variety of exciting and interactive programs and services to support new students’ transition to the university. All first year students entering in the fall semester attend a one-day orientation program in June or July, a five-day program in August and various programs during the fall and spring semesters. Transfer students entering in either semester attend separate orientation programs. For all new students entering in the spring semester, orientation activities are offered prior to the beginning of the semester. All orientation programs provide new students with academic advising, information about educational opportunities and insights on how to be a successful student. There are numerous opportunities to meet new people, learn about key academic resources and get involved in campus and community activities. Specific programs in the summer are designed for parents and family members.
Shenandoah Hall, MSC 6302
Phone: (540) 568-6913
Fax: (540) 568-7926
Web site: http://www.jmu.edu/pubsafety/index.shtml
The Office of Public Safety consists of law enforcement and safety services. The office supports and advances the educational purposes of the university through the provision of a safe and secure environment for learning, working and personal development.
The university police are commissioned officers with comprehensive law enforcement powers. University police continually patrol JMU’s campus and facilities, providing full-service protection to the JMU campus community.
The Campus Police Cadet Program carefully screens and trains students to aid the university police. Cadets are on duty from 7 p.m. until 2 a.m. each weeknight and until 3 a.m. on weekends. Cadets are responsible for patrolling the campus and securing academic and administrative buildings each evening. In addition, they provide escort services to students walking across campus. When cadets are off duty, university police officers escort students as needed.
The university safety engineer is responsible for conducting safety surveys and inspections; investigating fires, hazardous material spills and other dangerous conditions and providing environmental and workplace safety and health awareness training.
Huffman Hall, MSC 2401
Phone: (540) 568-6275
Fax: (540) 568-6280
Web site: http://web.jmu.edu/reslife/
The Office of Residence Life oversees multiple functions related to living and learning at James Madison University. Offices and programs within the department focus on student learning, student development, and successful transitions throughout the university experience. This department includes the First-Year Involvement Center (FYI), Residential Learning Programs, Housing Operations and Business Operations.
FYI focuses on the development of first-year students by offering many services specifically targeted toward this group. Residential Learning Programs oversees the selection, training and supervision of residence hall staff, develops policies and procedures for hall operations, and administers the delivery of programs and services designed to promote student success. Housing Operations manages all university-sponsored housing facilities, including the administration of contracts and room assignments. Business Operations coordinates all maintenance and housekeeping services and manages residence hall summer projects. For more information, visit our Web site or call any of our offices.
Business Operations (540) 568-7576
Director’s Office (540) 568-6275
FYI (540) 568-3598
Housing Operations (540) 568-4663
Residential Learning Programs (540) 568-3501
Student Government Association
Taylor Hall, Room 203, JMU Box 3523
Phone: (540) 568-6376
Fax: (540) 568-6377
Web site: http://sga.jmu.edu/
Students, faculty and administration share the responsibility for governing JMU. They are represented on the University Council, on its commissions and on standing and special committees reporting to these bodies.
The Student Government Association collectively represents the university student population. SGA promotes the welfare of students by providing the medium through which students can actively voice their concerns, and by serving as a liaison between the students, faculty and administration at JMU.
Web site: http://www.jmu.edu/judicial/handbook.shtml
The student handbook contains a wealth of information about university policies and regulations, university facilities and student organizations.
University Health Center
University Health Center, MSC 7901
Phone: (540) 568-6178
Fax: (540) 568-7803
Web site: http://www.jmu.edu/healthctr/
The University Health Center is committed to providing quality medical care and health education focused on helping students learn more about their personal health and wellness and treating acute illnesses and concerns. The center is staffed by the following personnel:
- Physicians, nurse practitioners and registered nurses who administer health care in a confidential and professional manner.
- The Office of Sexual Assault Prevention and the Women’s Resource Center offers consultation, crisis intervention, programming and referral services. This office is located in Warren Campus Center, Room 404 or can be reached by calling (540) 568-2831.
- Health and wellness educators, and a registered dietician who provide resources and information on health concerns, wellness issues and conduct programs of interest in the residence halls and for student organizations. They
also administer the REACH (Reality Educators Advocating Campus Health) Peer Education Program. Topics include substance abuse, sexual health, general health, eating disorders and nutrition.
- Clinical staff that participate in a multidisciplinary team for abnormal eating and exercise behaviors.
To be eligible for treatment, students must have a current, completed heath record on file at the University Health Center. Furthermore, the Code of Virginia requires that all full-time students provide documentation of their immunizations.
University Recreation Center, MSC 3901
Phone: (540) 568-8732
Fax: (540) 568-8701
Web site: http://www.jmu.edu/recreation/
University Recreation promotes and advances healthy lifestyles through participation opportunities, educational experiences and supportive services. Our qualified staff is committed to excellence and attentive to the developmental needs of our participants.
All University Recreation programs are administratively housed in the University Recreation Center (UREC) located near the JMU Convocation Center. A valid JAC is needed to enter the building. Program areas include Adventure, Aquatics and Safety, Fitness and Nutrition, Group Fitness and Wellness, Intramural and Informal, and Sport Clubs and Youth Programs. Registration is available online for Group Fitness Classes and for Intramural Sports. All other programs can be registered for in person at the UREC Welcome Center.
The University Recreation Center houses a multi-level fitness and wellness center with 140,000 square feet of activity space. Building highlights include a 33-foot climbing wall, seven racquetball courts, four basketball/volleyball courts, indoor track, cardio theatre, indoor pool/sauna/spa area, locker rooms, outdoor courtyard with sand volleyball, outdoor turf field, outdoor low ropes course and group fitness/multipurpose studios. UREC also houses an Equipment Center where sports and camping/outdoor equipment can be checked out or rented.
Taylor Hall, Room 205 B, MSC 3501
Phone: (540) 568-3341
Fax: (540) 568-6444
Web site: http://www.jmu.edu/ucenter/
The University Unions department responds to the needs of the entire JMU community, through facilities, services, programs and resources. The Unions provide experiential learning opportunities, which support the university’s mission of student learning and development.
The University Unions department reflects a broad range of programs and services, which represent all members of the university community. The University Unions facilities are the gathering places for the campus, with meeting rooms, assembly spaces, lounges and support services available. They are places where ideas come to life, learning is put into practice and the various constituencies of the campus find common ground.
The University Unions department is comprised of the
Events & Conferences
Taylor Hall, Room 233, MSC 3501
Phone: (540) 568-6330
Fax: (540) 568-6444
Web site: http://www.jmu.edu/events/
Events & Conferences provides a comprehensive approach to the coordination of services necessary for campus events as well as coordination of scheduled meetings and conferences throughout the year.
Warren Hall - Taylor Hall - Grafton/Stovall, MSC 3501
Phone: (540) 568-6330
Festival Conference and Student Center, MSC 4201
Phone: (540) 568-2593
Four buildings house the programs and services which the University Unions provide for the JMU community. They are Grafton-Stovall Theatre, Warren Hall, Taylor Hall, and Festival Conference & Student Center. In addition, the University Information Welcome Center is located in Sonner Hall. The Facilities Services areas address physical building and operations concerns in these spaces.
Student Organization Services
Taylor Hall, Room 205 A, MSC 3501
Phone: (540) 568-6613
Fax: (540) 568-6444
Web site: http://www.jmu.edu/ucenter/sos/
Student Organization Services houses Clubs & Organizations, Fraternity/Sorority Life, and the University Program Board and is located in Taylor Hall. SOS provides a wide range of educational, social and cultural events, as well as support services for all JMU student clubs and organizations. Student Organization Night at the beginning of each semester offers an opportunity for all students to meet members of clubs, learn about organizations and discover how to become involved with them.
Clubs and Organizations
Taylor Hall, Room 205A, MSC 3501
Phone: (540) 568-6613
Fax: (540) 568-6444
Web site: http://www.jmu.edu/ucenter/sos/
Clubs and Organizations provides services to the more than 280 recognized student organizations at JMU and provides information about recognized student organizations to the JMU community. Programs provide members, officers and advisers of student organizations with opportunities to educate themselves and improve their organizations. Students are invited to stop by and learn more about involvement opportunities at JMU. Student organizations offer students a leadership laboratory in which to apply their knowledge and skills.
Taylor Hall, Room 205A, MSC 3501
Phone: (540) 568-8157
Fax: (540) 568-2382
Web site: http://www.jmu.edu/ucenter/sos/FratSorLife/fratsorlife2.htm
The University Unions work with fraternities and sororities to foster cooperation and communication among the chapters, the university and the community. The staff advises the Inter-Fraternity and Panhellenic Councils and also works with the individual chapters in promoting leadership, involvement and service. The University Unions are committed to the development and growth of the fraternity and sorority community by implementing programs and workshops to facilitate the many aspects of Fraternity/Sorority Life.
University Program Board
Taylor Hall, Room 234, MSC 3501
Phone: (540) 568-6217
Fax: (540) 568-3424
Web site: http://upb.jmu.edu
Campus entertainment is scheduled through the University Program Board, a student organization advised through the University Unions. Concerts, films, speakers, trips and numerous other activities designed to complement the educational mission of JMU are arranged by the UPB. The board also solicits collaborative programs with other student organizations, university departments and schools. Committees for which students may volunteer include film, club, musical events, global awareness and contemporary issues, tickets, technical services, publicity, public relations, financial management, internal student development and communications.
Taylor Down Under
Taylor Hall, Room 102, MSC 3511
Phone: (540) 568-7853
Web site: http://www.jmu.edu/ucenter/tdu/
Taylor Down Under, located on the ground floor of Taylor Hall, includes the Off-Campus Life, TDU Services, the Corner Pocket Game Room, and Coffee Bar. The TDU lounge area was developed with the commuter student in mind but has become a popular hang out for all students. This area offers computers for student use, daily newspapers, television, evening entertainment on the TDU Stage, comfortable futons and tables and a University Information site. University Information at Taylor, operated by student employees is one of four sites across campus for front line information about JMU and the Harrisonburg community. Off Campus Life is concerned with the needs and education of our commuter students who are preparing to live off campus. OCL offers regular office hours, a Web site, updated housing listings, educational programs and conflict resolution service. The award winning UDAP program (Utility Deposit Assistance Program) is coordinated through TDU.
Web site: http://www.jmu.edu/ucenter/uinfo/
University Information is a network of information sites located on campus to provide assistance with academics, on and off campus events, directions, area tourist sites and travel information, as well as general questions about daily life at JMU; such as who-to-go-to-for-what and what kiosks are available to check e-mail, surf the Web, and register for classes. Locations and phone numbers are below.
Welcome Center: Lobby of Sonner Hall – xUINFO; e-mail: email@example.com
UI at Warren: Warren Hall, 2nd floor – x87853
UI at Festival: Festival Conference & Student Center, 2nd floor – x82592
UI at UREC: Lobby of University Recreation – x88700
Withdrawal from the University
Office of Student Withdrawal
Wilson Hall, Room 113
The Office of Student Withdrawal assists students who are considering withdrawing from the university after the first three weeks of the semester. The student and staff member discuss personal, financial and academic implications of withdrawal. The staff member can provide the student with the proper withdrawal application form and assist in their completion.
See Financial Aid, Scholarships and Student Employment for detailed information about the specific withdrawal process.