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Student Programs and Services: Educational Support Programs

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Community Service-Learning
Community-service programs allow students to learn and develop through active participation in thoughtfully organized community service. Students, faculty, staff and community agencies partner to help prepare students for lifelong community service and civic engagement. Alternative break programs are student led and developed service trips to locations in the United States and abroad. Most trips occur spring break week, but trips may be offered during any academic break. America Reads and Community Work Study, part of the Federal Work Study financial aid program, place students in elementary schools to tutor in reading and in community service agencies that address a variety of community needs.
Back to top of page Counseling & Student Development Center (CSDC)
The CSDC provides free, confidential personal counseling services to all full-time JMU students. Appointments can be made in person or over the phone (568-6552). After-hours crisis services may be accessed by contacting the Office of Public Safety (568-6911). Counseling at the CSDC frequently involves issues such as relationship problems, self-esteem, depression, anxiety/stress, eating and body image concerns, and difficulty adjusting to college life. Services include:
  • Personal Counseling: Individual counseling provides students with the opportunity to freely explore any personal problems or concerns which have a negative impact on the quality of their lives. Students are limited to ten sessions per academic year. Students who request or require longer-term treatment are referred to community resources.
  • Group Counseling: Each semester, students may participate in small group experiences on issues related to their needs (e.g., depression, eating disorders, anxiety, grief, etc.).
  • Substance Abuse Counseling: Screening, assessment, referral, education, individual counseling, and group counseling are available to students struggling with alcohol or other drug issues.
  • Psychiatric Services: A limited number of psychiatric hours are available to students engaged in ongoing counseling at the CSDC.
  • Consultation: In person or over the phone, the CSDC provides consultation to students, faculty, staff, and others who are concerned about the unusual, problematic, or potentially harmful behavior of others.
  • Outreach Programming: Workshops on a wide variety of mental health topics may be requested by visiting the CSDC online at
  • Peer Mentor Program: This program is designed to help first year and transfer multicultural and international students make a successful transition from high school to the university.
  • Certificate Programs: The Interpersonal Skills Certificate Program helps students to develop the abilities and confidence necessary to effectively deal with a variety of social, emotional and academic situations. The Anger Management Certificate Program gives students the opportunity to examine their personal responses to anger and to learn more productive ways to deal with this emotion.
Back to top of page Multicultural Student Services
Multicultural Student Services celebrates the diversity of our students by fostering student growth and development, heightening awareness, and educating our constituents regarding ethnic and cultural diversity. Our purpose is:
  • To assist the university in its goal of recruitment of multicultural students, faculty and staff
  • To increase the retention of multicultural students through a host of program services designed to assist these students in achieving their academic and career aspirations
  • To encourage the development of a climate in which the accomplishments of multicultural students are appreciated
  • To create an environment through which multicultural students can continue to be an active part of the mainstream of campus life
The office works diligently to provide the following services: Recruitment and Retention
  • Site visits and recruitment fairs
  • Mentor program
  • Educational skills development
  • Pre-collegiate programs: Male Academy and Female Institute
Cultural Programming and Awareness
  • Campus wide events featuring our multicultural education series, special programs and performances
  • Educational activities including diversity workshops
  • Social activities such as homecoming step show, dances and receptions
Student Support
  • Monthly newsletter
  • Semester cultural calendar
  • Resources and referrals to our library, scholarship and internship information
  • Student Organization advising
  • Assessment and evaluation
  • Leadership Development
  • Organizational Roundtable
  • Leadership Training Programs
  • Assistance or sponsorship for multicultural student leadership conferences
Back to top of page Office of Judicial Affairs
The Office of Judicial Affairs is committed to promoting student learning, civic responsibility and, in partnership with others, developing the environment necessary for the university to best achieve its educational mission. For further information about the Office of Judicial Affairs, call or visit our Web site.
Back to top of page Ombudsperson
  • Huffman Hall, Room A101, MSC 2401
  • Phone: (540) 568-2804
  • Fax: (540) 568-6280
The president of the university has empowered a member of the student affairs staff to serve as Ombudsperson. The Ombudsperson is committed to providing students with impartial, independent and confidential support regarding university policy, procedure and regulations. Through collaboration with the student, the Ombudsperson:
  • Facilitates the resolution of student issues and concerns.
  • Provides direction to students on procedure and regulations.
  • Provides confidential, impartial facilitation of communication.
Back to top of page Orientation Office
JMU provides a variety of exciting and interactive programs and services to support new studentsí transition to the university. All first year students entering in the fall semester attend a one-day orientation program in June or July, a five-day program in August and various programs during the fall and spring semesters. Transfer students entering in either semester attend separate orientation programs. For all new students entering in the spring semester, orientation activities are offered prior to the beginning of the semester. All orientation programs provide new students with academic advising, information about educational opportunities and insights on how to be a successful student. There are numerous opportunities to meet new people, learn about key academic resources and get involved in campus and community activities. Specific programs in the summer are designed for parents and family members.
Back to top of page Student Handbook
The student handbook contains a wealth of information about university policies and regulations, university facilities and student organizations.
Back to top of page Withdrawal from the University
  • Huffman Hall, Section A, Room 101
  • Voice: (540) 568-2804
  • Fax: (540) 568-6280
The JMU Ombudsperson assists students who are considering withdrawing from the university after the first three weeks of the semester. The student and staff member discuss personal, financial and academic implications of withdrawal. The staff member can provide the student with the proper withdrawal request forms and assist in their completion.