How do I set up wireless access for visitors?

Faculty, staff, and affiliates can now sponsor university visitors and create temporary wireless accounts.  The site for creating guest wireless accounts is located at https://networkaccess.jmu.edu/guest.  The sponsor must login with their e-ID and password to start the process. After the account is created, guest users will need to connect to the wireless network named “JMU-Visitors”, open a web browser, and enter the username and password provided by their sponsor.

Guest wireless information can also be found at http://www.jmu.edu/computing/network/guest-wireless.shtml. Problems with connecting should be reported to the IT Help Desk at (540) 568-3555 or helpdesk@jmu.edu.

How do I change my CSM password?

If you KNOW your current CSM password and want or need to change it, open a web browser and go to: http://csm1.csm.jmu.edu/password

Safari has connection issues occasionally so if you have another web browser installed, use that to connect. You will be prompted to enter your username and last working password for your CSM login, then create your new CSM password.

If you don't know or forgot your CSM password then contact Lon Jarvis (jarvislb@jmu.edu) for a password reset to the college server. Remember this is a separate account from your JMU e-ID.

How do I contact the Biology Computing Specialist?

Lon Jarvis our computer specialist, generally maintains office hours from 9am to 11am Mon-Fri unless called out for service. Office phone number is X82836. For emergencies only you may call Lon’s cell at 476-3698 during regular business hours.

Who do I call when I experience problems with projection equipment or console in a lecture hall or classroom?

CIT Classroom Technologies has an on-call person sitting by the phone for emergencies like screens failing to operate properly, bulb failure, consoles not responding, etc. The number is X8-6799.

The podium touch panel doesn't seem to be working properly. What do I do?  

By touching the "Power System Down" button on the touch panel you will shut the whole console down. If restarting the system doesn't fix the podium call 568-6799.

How do I post something to the digital messageboards in the Bioscience Building?

Please submit your slide no later than one week before the date you need it posted.

Everything that goes on the digital messageboards needs to be in a 16x9 aspect ratio. In fact, Everywhere you go on campus that has mediated instructional technology the preferred canvas for slides has been the 16:9 format. If you've seen presentations in larger classrooms with wasted spaces on the sides of the slides then you are looking at older slides created with the older default 4:3 ratio.

If you have a Powerpoint slide to post, go to Design > Page Setup and set the slide size to 16x9. If you have a multiple slide presentation, you must set up the timing in Powerpoint under “Transitions” so that it will progress through the slides automatically.

Timing for each slide is usually 10 seconds give or take a second or two relative to length of text. It's important to remember that at any given time there may be as many as 15 slides or more posted to the message boards.

Finally, it's very helpful if you send the kill date (date slide expires) included within your eMail message when you send the slide to Lon.

For the Macintosh:

  1. Open Powerpoint
  2. In the upper menu select "file"
  3. Scroll down to "Page Setup" and open
  4. In the open dialog box find "Slides Sized for" pull down menu and select 16:9

Once your content is in the correct format, send it to Lon Jarvis (jarvislb@jmu.edu) and specify which screens you want it on (small message boards or large video wall). If posting to the large video wall, bear in mind that the screen frames in the middle of the display will obscure some content if not laid out appropriately.

What software packages does JMU have a site license for?  

Site licensed software is available to the university at no charge. Some software is offered at volume discount prices. Classroom specific or proprietary software must be purchased by Biology and approved by the department head. Download links and lists of site licensed software can be found here:  http://www.jmu.edu/computing/software/

How do I connect my device to the JMU wireless on campus?  

Configuration guides for iPad, iPhone and Droid are located here: http://www.jmu.edu/computing/desktop/wireless/

How do I set up JMU eMail and JMU Calendar on my iPhone or Droid?

Here are the online guides to connect to the JMU Exchange server from a mobile device: http://www.jmu.edu/computing/helpdesk/selfhelp/exchange/exchangeaccess.shtml

How do I use the poster printer?

Save your poster as both a Powerpoint file (if you made it in powerpoint) and as a PDF, just in case. Bring your file to room 2021 on a thumb drive or email it to yourself. Instructions for using the printer are posted next to the computer in room 2021.

Everyone that uses the poster printer should know how to install a new roll of paper. If you don't know set up a time with Lon or his assistant for a quick "how-to". When the poster printer runs out, the LED screen actually tells you what to do step by step. There are always extra boxes of paper stored nearby.

How do I make a personal/lab web page?

You can host your web page on the CSM server. Contact Lon Jarvis to set up a web folder for you. Making the page itself is up to you. If you prefer to make a page using an online tool (eg, google sites, wordpress etc) you can link straight to it from your profile page.

How do I add something to the Department Website?

Contact the department webmaster (Dr. James Herrick)

Who do I call when I experience problems with an overhead projector in a lecture hall?   CIT Classroom Technologies has an on-call person sitting by the phone for emergencies like bulb failure, screens failing to operate properly, etc. The number is X8-6799.

 

The podium touch panel doesn't seem to be working properly. What do I do?  By touching the "Power System Down" button on the touch panel you will shut the whole console down. Restarting the system solves most issues.

Back to Top