James Madison University - The Office of Quality Assurance
Quality Assurance
What is Quality Assurance
The measure of excellence of a product or service, timely delivered, and free from defects, deficiencies and significant variations.
What we do
The Quality Assurance office works directly to support the mission of AIS by ensuring that standard operating procedures and well-defined business processes are in place for the department. The QA office also attempts to ensure data integrity in the software system that runs the business and to validate major reports generated from that system.
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