From Your JMYou Page...
- Login to your JMYou VIP Page using the username/password combination that you created when you signed up for the event. If you forgot your username or password, please use the "Reset Password" button and follow the prompts to retreive your account information.
- Go to the "My Events" section of your JMYou portal - you can find this link at the top right-hand corner of your JMYou page.
In the "My Events" section, you will see all of the visit opportunities you have registered to attend.
- To cancel your visit, please select "Decline" next to the event you wish to cancel. Our automated system will update your record and confirm that your visit has been cancelled.
Still having trouble cancelling your visit?
Please fill out the visitation cancellation form with the date/time of your scheduled visit. This process is not automated. Please allow 3-5 business days for your reservation to be cancelled.